Standard 3: Duty of Care Workbook Answers

Course – Care Certificate Workbook Answers NVQ/RQF/QCF

Introduction

Standard 3 of the Care Certificate highlights the importance of communication and interpersonal skills in the health and social care industry. As a health worker, it is necessary to understand that effective communication forms that is the foundation of any health care industry. This standard teaches you how you can improve your communication skills to better interact with your clients or patients with efficiency. It covers the importance of both verbal and non-verbal communication, such as body language, tone of voice, and listening skills also this standard teaches you that each person has a different communication style, so every employee should understand each individual's needs and communicate with them. Through effective communication, you can win the trust of patients, increase their comfort level, and help them in their well-being.

Types Of Assignments

• Reflective Writing
• Project
• Case Study
• Individual Assignment
• Summative Assignment
• Group Assignment
• Formative Assignment

This workbook contains many activities. These are:

Care Certificate Standard 3.1 Answers: Understand how duty of care contributes to safe practice    

Care Certificate 3.1a answers:  Define 'Duty of Care'
Care Certificate 3.1b answers:  Describe how Duty of Care affects their own Work Role

Care Certificate Standard 3.2 Answers: Understand the support available for addressing dilemmas that may arise about duty of care 

Care Certificate 3.2a answers:  Describe dilemmas that may arise between the duty of care and an individual’s rights 
Care Certificate 3.2b answers:  Explain what they must and must not do within their role in managing conflicts and dilemmas
Care Certificate 3.2c answers:   Explain where to get additional support and advice about how to resolve such dilemmas.

Care Certificate Standard 3.3 Answers : Deal with  Comments and complaints

Care Certificate 3.3a answers:  Demonstrate how to respond to comments and complaints in line with legislation and agreed ways of working
Care Certificate 3.3b answers:  Describe who to ask for advice and support in handling comments and complaints
Care Certificate 3.3c answers:  Explain the importance of learning from comments and complaints to improve the quality of service

Below is a sample of Care Certificate Standard 3—Duty of Care. This assignment example is according to the recent guidelines of the Care Certificate workbook. If you have to write an assignment similar to this Unit, you can even use this as a free sample for your Care Certificate Standard 3. Make sure that you do not copy the answers mentioned in this assignment example, as this will make your document full of plagiarism.

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