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Talk to an Expert| Category | Assignment | Subject | Business and Leadership |
|---|---|---|---|
| University | Module Title | OTHM Level 3 Diploma in Business Management |
QUALIFICATION OBJECTIVES
QUALITY, STANDARDS AND RECOGNITIONS
REGULATORY INFORMATION
EQUIVALENCES
QUALIFICATION STRUCTURE
DEFINITIONS
ENTRY REQUIREMENTS
PROGRESSION
DELIVERY OF OTHM QUALIFICATIONS
ASSESSMENT AND VERIFICATION
RECOGNITION OF PRIOR LEARNING AND ACHIEVEMENT
EQUALITY AND DIVERSITY
UNIT SPECIFICATIONS
COMMUNICATION FOR BUSINESS
THE BUSINESS ENVIRONMENT
PEOPLE MANAGEMENT
CUSTOMER SERVICE
FINANCE IN BUSINESS
MARKETING
IMPORTANT NOTE
The objective of the OTHM Level 3 Diploma in Business Management qualification is to provide learners with an in-depth understanding of the operations and structure of businesses.
The qualification will provide learners with the underpinning knowledge, understanding and skills associated with business activities. It will prompt research, investigation and review of aspects of business which include Business Communication, The Business Environment, People Management, Customer Service, Finance and Marketing.
After completing OTHM Level 3 Diploma in Business Management a learner should be able to demonstrate and/or work with:
OTHM Qualifications are approved and regulated by Ofqual (Office of Qualifications and Examinations Regulation). Visit the Register of Regulated Qualifications
OTHM has progression arrangements with several UK universities that acknowledges the ability of learners after studying relevant Level 3-7 qualifications to be considered for advanced entry into corresponding degree year/top up and Master’s/top-up programmes.
The OTHM Level 3 Diploma in Business Management qualification consists of 6 mandatory units making a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification.
| Unit Ref. No. | Mandatory Units | Credit | GLH | TQT |
| F/618/8192 | Communication for Business | 20 | 100 | 200 |
| J/618/8193 | The Business Environment | 20 | 100 | 200 |
| L/618/8194 | People Management | 20 | 100 | 200 |
| R/618/8195 | Customer Service | 20 | 100 | 100 |
| Y/618/8196 | Finance in Business | 20 | 100 | 200 |
| D/618/8197 | Marketing | 20 | 100 | 200 |
OTHM do not specify the mode of delivery for its qualifications, therefore OTHM Centres are free to deliver this qualification using any mode of delivery that meets the needs of their learners. However, OTHM Centres should consider the learners’ complete learning experience when designing the delivery of programmes.
OTHM Centres must ensure that the chosen mode of delivery does not unlawfully or unfairly discriminate, whether directly or indirectly, and that equality of opportunity is promoted. Where it is reasonable and practicable to do so, it will take steps to address identified inequalities or barriers that may arise.
Guided Learning Hours (GLH) which are listed in each unit gives centres the number of hours of teacher-supervised or direct study time likely to be required to teach that unit.
All units within this qualification are internally assessed by the centre and externally verified by OTHM. The qualifications are Criteria referenced, based on the achievement of all the specified learning outcomes.
To achieve a ‘pass’ for a unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the standards specified by all assessment criteria. Judgement that the learners have successfully fulfilled the assessment criteria is made by the assessor.
The assessor should provide an audit trail showing how the judgement of the learners’ overall achievement has been arrived at.
Specific assessment guidance and relevant marking criteria for each unit are made available in the Assignment Brief document. These are made available to centres immediately after registration of one or more learners.
Recognition of Prior Learning (RPL) is a method of assessment that considers whether learners can demonstrate that they can meet the assessment requirements for a unit through knowledge, understanding or skills they already possess and do not need to develop through a course of learning.
RPL policies and procedures have been developed over time, which has led to the use of a number of terms to describe the process. Among the most common are:
● Accreditation of Prior Learning (APL)
● Accreditation of Prior Experiential Learning (APEL)
● Accreditation of Prior Achievement (APA)
● Accreditation of Prior Learning and Achievement (APLA)
All evidence must be evaluated with reference to the stipulated learning outcomes and assessment criteria against the respective unit(s). The assessor must be satisfied that the evidence produced by the learner meets the assessment standard established by the learning outcome and its related assessment criteria at that particular level.
Most often RPL will be used for units. It is not acceptable to claim for an entire qualification through RPL. Where evidence is assessed to be only sufficient to cover one or more learning outcomes, or to partly meet the need of a learning outcome, then additional assessment methods should be used to generate sufficient evidence to be able to award the learning outcome(s) for the whole unit. This may include a combination of units where applicable.
OTHM provides equality and diversity training to staff and consultants. This makes clear that staff and consultants must comply with the requirements of the Equality Act 2010, and all other related equality and diversity legislation, in relation to our qualifications.
We develop and revise our qualifications to avoid, where possible, any feature that might disadvantage learners because of their age, disability, gender, pregnancy or maternity, race, religion or belief, and sexual orientation.
If a specific qualification requires a feature that might disadvantage a particular group (e.g. a legal requirement regarding health and safety in the workplace), we will clarify this explicitly in the qualification specification.
Get Complete OTHM Level 3 Diploma in Business Management Assignment Solutions
Chat With OTHM Experts| Unit Reference Number | F/618/8192 |
| Unit Title | Communication for Business |
| Unit Level | 3 |
| Number of Credits | 20 |
| Total Qualification Time (TQT) | 200 Hours |
| Guided Learning Hours (GLH) | 100 Hours |
| Mandatory / Optional | Mandatory |
| Sector Subject Area (SSA) | 15.3 Business Management |
| Unit Grading Type | Pass/Fail |
The aim of this unit is to provide learners with the fundamental and important skills required to communicate in a business environment. Learners will develop an awareness of different forms of communication – non-verbal, verbal, written and IT. This will enable learners to effectively communicate different messages by selecting the most efficient form of communication based on the situation and the message to be sent.
| Learning Outcome – The learner will: | Assessment Criteria – The learner can: | Indicative Content |
| 1. Know about communication in a business context. |
1.1 State the basic components of communication. 1.2 State barriers to communication in a business context. 1.3 Explain how to overcome barriers to effective communication. |
Basic components are; ● Language |
| 2. Be able to use verbal and nonverbal communication. |
2.1 State different aspects of verbal and non- verbal communication in a business context. 2.2 Explain why verbal and non-verbal communication is important in a business context. 2.3 Explain how to use effective verbal and nonverbal communication in different situations. |
Verbal communication Aspects include; ● communicate quickly ● reinforces verbal messages Situations include; |
| 3. Be able to use written communication. |
3.1 State different types of written communication used in a business. 3.2 Explain why written communication is important in a business context. 3.3 Demonstrate effective written communication for different requirements. |
Types include; ● can reduce the need for questions Requirements include; |
| 4. Be able to use IT communication. |
4.1 State different aspects of IT communication used in a business. 4.2 Explain why IT communication is important in a business context. 4.3 Demonstrate effective use of IT to communicate in different situations. |
Aspects include;
Important reasons include;
Situations include;
|
| Unit Reference Number | J/618/8193 |
| Unit Title | The Business Environment |
| Unit Level | 3 |
| Number of Credits | 20 |
| Total Qualification Time (TQT) | 200 Hours |
| Guided Learning Hours (GLH) | 100 Hours |
| Mandatory / Optional | Mandatory |
| Sector Subject Area (SSA) | 15.3 Business Management |
| Unit Grading Type | Pass/Fail |
The aim of this unit is to provide learners with an understanding of the concept of a business environment. Learners will develop an awareness of different types of business sectors and forms as well as different business functions. Additionally, learners will be able to gain an understanding of the internal and external environments of a business, where micro and macro-economic factors have a significant influence on business activity. This will enable learners to effectively assess a business’ internal and external environments.
| Learning Outcome – The learner will: | Assessment Criteria – The learner can: | Indicative content |
| 1. Understand different types of business and the sectors they operate in. | 1.1 Explain different types of business activity. 1.2 Explain different business sectors. 1.3 Compare different forms of business ownership. |
Types of activity are; |
| 2. Know about the functional areas of a business. | 2.1 State the functional areas of a business. 2.2 Describe the activities of a business’ functional areas. 2.3 Explain how different functional areas are interrelated. |
Functional areas include; ● customer service – improving the customer experience and problem solving |
| 3. Understand the internal environment of a business. | 3.1 Explain different organisation structures. 3.2 Compare the advantages of different organisation structures. 3.3 Compare the disadvantages of different organisation structures. 3.4 Show how an organisation is structured. 3.5 Conduct a SWOT analysis on a business. |
Structures include; ● functional – reduced interaction with other areas of a business |
| 4. Understand the external environment of a business. | 4.1 State the factors which form a business’ external environment. 4.2 Explain how these factors impact a business. 4.3 Explain how a business can respond to changes in its external environment. 4.4 Conduct a PESTLE analysis on a business. |
Factors include; ● social – attitudes to certain types of work changes affecting recruitment |
| 5. Know about a business’ economic environment. | 5.1 Outline how different microeconomic factors impact a business. 5.2 Outline how different macroeconomic factors impact a business. 5.3 Explain why a national government influences a business’ economic environment. 5.4 Explain how the international economy influences a business’ economic environment. |
Microeconomic factors include;
Government reasons include;
|
| Unit Reference Number | Y/618/8196 |
| Unit Title | Finance in Business |
| Unit Level | 3 |
| Number of Credits | 20 |
| Total Qualification Time (TQT) | 200 Hours |
| Guided Learning Hours (GLH) | 100 Hours |
| Mandatory / Optional | Mandatory |
| Sector Subject Area (SSA) | 15.3 Business Management |
| Unit Grading Type | Pass/Fail |
The aim of this unit is to provide learners with the fundamental knowledge required to record financial transactions and produce financial statements. Learners will develop an awareness of different finance and accounting techniques such as the double entry accounting system, budgeting and investment appraisal. This will enable learners to effectively record financial transactions and produce accounting statements.
| Learning Outcome – The learner will: | Assessment Criteria – The learner can: | Indicative content |
| 1. Know about business finance. |
1.1 Explain why a business would keep financial records. 1.2 Explain the purpose of business accounting. 1.3 Explain the accounting requirements of different types of business. 1.4 State different types of business finance at different stages in the growth of a business. 1.5 Explain the different types of accounting and financial statements. |
Reasons why include;
Purpose includes to;
Different types of business includes;
Types of business finance includes;
Different types of accounting and financial statements include
|
| 2. Be able to record financial transactions. |
2.1 Demonstrate accurate use of the double entry accounting system. 2.2 Demonstrate accurate bank reconciliation. 2.3 Develop control accounts for accounts receivable and accounts payable. 2.4 Demonstrate how to correct errors in accounting records. |
Features of the double entry accounting system include;
Features of bank reconciliation include;
Features of control accounts include;
|
| 3. Know about cost and management accounting. |
3.1 Explain how absorption and marginal costing is used for decision-making. 3.2 Explain how budgeting is used for financial planning and control. 3.3 Explain how to undertake investment appraisal. |
Features of absorption and marginal costing includes;
techniques include;
|
| 4. Be able to produce accounting statements. |
4.1 Produce accurate absorption and marginal cost statements. 4.2 Calculate sub and overall variances. 4.3 Prepare accurate and subsidiary budgets. 4.4 Apply investment appraisal methods to alternative capital investment options. |
Using techniques introduced in other learning outcomes to produce different accounting statements:absorption and marginal cost statements.
|
| Unit Reference Number | D/618/8197 |
| Unit Title | Marketing |
| Unit Level | 3 |
| Number of Credits | 20 |
| Total Qualification Time (TQT) | 200 Hours |
| Guided Learning Hours (GLH) | 100 Hours |
| Mandatory / Optional | Mandatory |
| Sector Subject Area (SSA) | 15.3 Business Management |
| Unit Grading Type | Pass/Fail |
The aim of this unit is to provide learners with the marketing knowledge and techniques required to effectively engage in marketing activities. This will be supported by an awareness of key marketing and campaign principles which will provide the foundation for producing and presenting market research results and a marketing campaign.
| Learning Outcome – The learner will: | Assessment Criteria – The learner can: | Indicative content |
| 1. Know about marketing principles. |
1.1 Explain the role of marketing in business. 1.2 Explain the constraints placed on marketing activities. 1.3 Explain why conducting marketing research is beneficial to a business. 1.4 State ways in which the impact of marketing can be measured. |
Role of marketing includes;
Constraints include;
Benefits include;
|
| 2. Know about marketing campaigns. |
2.1 Explain the elements of the marketing mix. 2.2 Explain the purpose of marketing campaigns. 2.3 Explain how businesses use digital marketing to support a marketing campaign. |
Elements of the marketing mis are;
Purpose of promotional campaigns includes;
How digital marketing is used includes;
|
| 3. Be able to conduct market research. |
3.1 Explain different methods of primary market research. 3.2 State the factors which influence the choice of primary market research method. 3.3 Conduct primary and secondary research to identify business opportunities. 3.4 Assess market research findings to inform a marketing plan. |
Methods of primary market research include;
|
| 4. Be able to plan a marketing campaign. |
4.1 Plan a marketing campaign for a product/service/event. 4.2 Present the marketing campaign to a relevant audience. 4.3 Reflect on feedback to make informed improvements to a marketing campaign. |
Planning includes;
|
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