CIPD Level 3CO04 Essentials of people practice Assignment Example

Published: 25 Nov, 2024
Category CIPD Level 3 Assignments Subject Management
University _________ Module Title 3CO04: Essentials of People practice

About This 3CO04

In the 3CO04 unit - Essentials of People Practice at CIPD Level 3 modules, candidates will have the opportunity to learn about the importance of HR practices that are important for the Company. Here Candidates will have the opportunity to learn about the fundamentals of the Employee lifecycle in an Organisation, which includes, regulations, laws, policies, and many other things. It further involves area-related topics like retention, recruitment, training and development, and even performance management. After going through this unit candidates will be able to understand how they can create strategies for the organisation they will be working in the future.

What you will learn from 3CO04

Here in this unit, you will have the opportunity to gain the skills of effective selection, recruitment, and appointment of the right candidate through the learning of employee lifecycle. This will also include the role of people professionals in this. You will gain knowledge of several ways through which you can attract the right candidate for the vacant post and also understand methods through which you can be good in the process of selection and recruitment.

You will learn how to shortlist the candidate and have a chance of participating in the process of selection which will include Interviews and the further required actions. Getting knowledge of organisational practices and legislation is one of the main aspects of this unit. Lastly, you will learn the external factors that are associated with performance management, and the role appraisal plan and also get an understanding of how the process of learning and development benefits the organisation and individual. 

Below are the 3CO04 assignment examples for 2024, as this is according to the recent guidelines of CIPD which is June 2024. You can go through these CIPD assignment answers and understand the writing style and they way your CIPD 3CO04 assignment will look like. Make sure you take these CIPD Level 3 assignment answers  for your understanding only and not just simply copy them as this will get you in trouble.

3CO04 Task 1: Understand the employee lifecycle and the different roles within it

AC1.1 Explain each stage of the employee life cycle and the role of the people professional in it.

Answer:

The six main stages of the employee lifecycle are:

  1. Recruitment: Recruitment is simply the act of sourcing, shortlisting, and selecting employees for a given organization. In this stage, the people professional also becomes handy since he or she is tasked with identifying the right candidates for the right job and more importantly, people who will fit well with the company.

  2. Onboarding: The action by which a new employee is introduced to the organisational culture, practices, and values of the workplace. Self The responsibility of the people professional is to ensure that onboarding is positive and productive for the new hires and that they contribute towards the productivity of the team once hired.

  3. Development: The systematic task of imparting skills and knowledge to the human resource in an organization to meet the desired organizational goals. The people professional is tasked with the development of operational people systems development activities, which are used to guarantee the achievement of the maximum human resource potential.

  4. Managing Performance: The systematic setting of objectives and standards, evaluation of performance, and reporting to individuals or organizations concerned. Reporting to the people professional is fair, consistent, and efficient in performance management in order to assist the employees’ achievement of their targets.

  5. Engagement: The effort that aims at making the place where employees are likely to work perform optimally. It is the duty of the people professional to foster fun at the workplace which includes, for example, employee reward and training.

  6. Retention: The management practice of ensuring that employees are content with the tasks assigned to them, and then making them remain loyal to the organisation. The people professional must always look for things that will make employees wish to leave the company and find ways of making sure they don’t leave.

AC1.2 Explain different ways in which you can prepare information for specified roles.

Answer:

Thus, there are numerous possibilities for preparing information for the indicated roles. Some of the most common methods include:

1.  Making description of Job: A job description can be described as a document that highlights the nature of the jobs that ought to be done and the competencies that are required from the person for the job. This is beneficial to every party involved in the creation of employment since misplaced expectations due to misunderstanding are avoided.

2.  Create Employee Handbooks: An employment manual, is an official publication that is compiled by an employer and contains various personnel information. This is useful for employees since they may be able to get a variety of their questions answered regarding the operation of the company.

3. Conducting Training: Training can be defined as a process through which organization’s employees are imparted to possess appropriate knowledge and skills in performing their assigned tasks. It can be executed in a classroom or training sessions of variety or executed through training at the workplace.

4.   Giving Performance Reviews: A performance review can be described as an evaluation process through which an employee is evaluated and feedback is given. It is also useful for employers and employees since it often helps see what may be improved in the future and set objectives.

5.  Creating Development Plans: A development plan is a written proposal of an employee’s activities and the utilization of resources in accomplishing the proposed goals. It is a useful asset for teaching employees to stay productive on the job and advance to the next level.

AC 1.3 Explain different recruitment methods and when it is appropriate to use them.

Answer:

New hire's recruitment strategies are diverse and depend on the organization and the position being hired. Some of the most common methods include:

  • Job Postings: That is why the more traditional way of recruitment like job postings can be employed through companies’ websites, newspapers, or online job boards.

  • Employee Referrals: Another advantage of employee referral is to find potential candidates because the employees will likely find people who will do well in the company.

  • Recruitment Fairs: Recruitment fairs, therefore, refer to events, where the employers can come into contact with the candidates and discover more about them. This is a good approach for recruitment since it can take only a few days to have a pool of candidates.

  • Headhunting: Recruitment and selection involve a direct search for people to fill a given position and can be conducted via contact or by a headhunting company.

  • Social Media: The use of social media platforms is an effective method of contacting and appealing to the potential candidate by posting job descriptions and information about the company or using social media as a platform for interviews.

AC1.4 Explain factors to consider when deciding on the content of copy used in recruitment methods.

Answer:

There are such factors that need to be considered when it comes to creating the content of copy that will be used in recruitment methods, here are these factors:

  1.  Image and brand of the Company: The content has to be related to the company’s profile so the candidates who have potential can get an idea as to what the company is all about.
     
  2. Targeted audience: The content should be relevant to the target group so that the message is directly relevant to the target group of users.

  3. Role of Job: The content should point out what the holder of the job is supposed to do in the course of his or her work since the aim is to attract the right candidates.

  4. Culture of the company: It should also match the company’s endeavors in a way that any candidate coming for an interview would automatically feel like they know what working in the company involves.

  5. Values of the Company: Make sure content is consistent with the values of the company so that any incoming candidate knows what the company expects out of them in case they are hired.

3co04 Task 2: Be Able to Promote Respect and Inclusive Working Underpinned by Professional Courage and a Passion for Learning.

AC 2.1 Explain two different selection methods and when it is appropriate to use them.

Answer:

Different selection methods are used by employers and each of them has its disadvantages and advantages. Two of these methods are:

Interviews: This is one of the most common selection methods that every employer uses. This selection method allows the employers to get a better understanding of the abilities and the personality of the candidate.
The drawback is that these selection methods can be biased and favor any particular candidate.

Aptitude tests: This is another most used selection method, as this methods allow employers to judge the ability of candidates to learn new skills. Aptitude tests are very useful in the selection process as they help in providing data that is objective and is not influenced by any kind of biases.

However, one major drawback of these selection methods is that they are quite expensive and take a lot of time.

AC2.2 Develop selection criteria and shortlist candidate applications for interview for an identified role.

Answer:

However, the kind of questions that should be asked during the interview process should depend on the position that is being offered. However, some general considerations might include:

  • In the level of experience, an applicant has gained in similar jobs
  • Inability to obtain the right level of exposure to the related field
  • Their educational qualification or/and certificates
  • Their past performances in their workplaces
  • Their working capacity, particularly multidimensional communication and dealing with other professionals.

Employers, in turn, to limit the attractiveness of candidate applications, should first determine what minimum criteria the applicants must have to meet to become representatives of the company. When an employer has been able to identify these requirements, the employer can then start identifying the applications to weed out those applicants who do not meet the selection criteria.

AC 2.3 Participate effectively in a selection interview and the decision-making process for an identified role.

Answer:

While participating in an interview, these are the things that you should aim for:

  • Being an active candidate throughout the process of the interview. Being active means, asking questions, showcasing your knowledge, being enthusiastic, and seeking an example of your role in the company.

  • Demonstrating knowledge you have towards the role you are interested in and organisational.

  • Be open and completely honest with your response. The interviewer will focus more on finding evidence that proves your suitability in the particular job profile, so you must be true to your skills and experiences.

  • Do not hesitate to ask questions related to the organisation and the role you are interested in.

    After the interview round, you should:

  • Gently say thank you to the interview panel for taking the time to interview you for the position.
  •  Write an email or a letter of follow-up to indicate your interest in the post and explain why you qualify for the position.
  • Consider remaining connected with the organisation and keep an eye out for the position.


AC2.4 Explain the selection records that need to be retained.

Answer:

Organisations must keep the selection records for at least 6 months of an employee, from the time he/she was appointed. Here are some records that must be kept:

  1. CV/Resume
  2. Interview notes
  3. References
  4. Application forms
  5. References

Organisation may also wish to keep records for a very long period, especially in the case where the individual is one of the high-potential employees. The records must be stored in a secure place where only authorised personnel should have access to them.

AC2 .5 Write letters of appointment and non-appointment for an identified role

Answer:

Appointment letter

Companies serve letters of appointment to individuals when they want to hire them to work in the company. An appointment letter is simply an offer for the candidate to become an employee and further informs him/her of the conditions of his/her employment.

Here is an example of an appointment letter
Dear [Name of the candidate]

Congratulations! We are glad to present you with the position of [Job profile] in our company. This position is wholly based and you are expected to join effective from [Date of joining].

You will be paid [decided Salary] per annum and you will be provided with our standard advantages structure. These would comprise paid vacation, health insurance, etc.

The availability of this offer is also subject to the patient passing a background check examination result. The process will commence once you have signed your offer letter, as well as the background check release form that we sent to you.

Welcome aboard and we believe you would be an asset to our organization. If you have any questions, concerns, or feedback please feel free to fill in the form below and we shall get back to you.
Thank you, [Name of HR]
[Name of Organisation]

Non-appointment letter

A rejection letter is sent to employees who have applied for a job but have not been hired. This letter expresses to them appreciation of their interest and time and informs them that they have been deemed as did not qualify for this time.

Dear [Name of the candidate],

Dear Hiring Manager, I am glad to have shown my interest in the position of [Job profile] in our company. Please accept our thanks for the time and effort you took in the course of completing your application and interview.

Unfortunately, our department has decided to go with the other candidates for the position, We wish the best for you in your job search. We would like to express to you our best wishes in your job search, and we hope to see you among our employees again.

Thank You [Name of HR]
[Name of Company]

3CO04 Task 3: Know how legislation and organisational practices affect employment relationships.

AC3.1 Explain the importance of work-life balance within the employment relationship and how it can be influenced by legislation.

Answer:

Work-life balance is one of the main factors that affect the productivity of employees due to employee performance in both workplaces and their personal lives. When employees are overwhelmed and are unable to properly time-manage, the employee’s productivity is reduced, job satisfaction is low, and organizational turnover and absenteeism rates are high.

Here legislation can affect it in several ways. For instance, the Work Time Regulation 1998 entitles employees to various rights such as paid leave, the right to take breaks, and restricted working time. This legislation can also help to guarantee that one’s employees get enough rest so that they can be more productive in the long run.

Flexibility at work is rather significant in the employment relationship since it concerns working time balance as well as various working hours as it can lead to changes in productivity and extent and quality of job embeddedness. Work-family balance, the following working rights can only be attained through legislation: Paid leave, Rest breaks, and Limited working hours.

AC 3.2 Explain the concept of well-being in the workplace and why it is important.

Answer:

Employee wellbeing in the workplace is simply a notion that an employee should be allowed to balance between his working and personal life. This has to do with having adequate time for fun and other related activities, family and friends, and a lack of stress.
Let us understand why workplace wellbeing is crucial.

Above all, starting with the Agency’s employees is a crucial element of increasing productivity and worker satisfaction. When employees have good health both physically and emotionally, then their productivity at the workplace is improved, and are more responsive to what they are doing. They also do not easily get burned out, or develop stress-related illnesses as their counterparts, those with full-time jobs, do.

They also pointed out that good workplace well-being assists in building positive organizational behavior. A good, healthy team is a great, productive team and morale at its best, when people are happy about their jobs and the company they are working for, the less likely they will want to leave.

Last but not least, health promotion and wellness programs available in a variety of choices may minimize the cost of health premiums for your enterprise.

AC 3.3 Summarise the main points of discrimination legislation.

Answer:

In a report on the above discussion, there are so many laws that prohibit discrimination in society. These laws may differ from country to country but the following are universally acceptable. For instance, the anti-discrimination act has most countries banning discrimination on grounds of race, gender, religion, or disability.

Some by far common examples of discrimination include cases where one group of employees is given preference over the other in terms of an offer of employment, making racial or sexual remarks at the workplace, or creating a social event and excluding a person based on that person’s belief Discrimination may take other refined forms whereby one employee is humiliated and treated unfairly because of color, gender or any other reason as prescribed by discrimination laws.

Although legislators and human rights activists are working tirelessly, discrimination is still a major issue in many societies. To effectively find a solution to this problem it is necessary to know more about laws that are aimed at preventing discrimination. Further, managing discrimination means that companies should have standard operating procedures that respond to such incidents in the organizations.

AC3.4 Explain what diversity and inclusion mean and why they are important.

Answer:

Diversity and inclusion an ideas that can be described in various ways, yet it is important that any society is a place that embraces everyone and ensures they practice democracy.
In other words, diversity refers to the sum of qualities that people in a certain group or company possess. This may include; race, ethnicity, gender, sexual orientation, religion, age, socioeconomic status, physical, and mental health.

The concept of inclusion focuses on tendencies implemented to ensure the members of a given group or organization feel comfortable to be part of it, and are allowed to engage themselves fully. This includes things such as making sure everybody can speak or give input as well as making sure that everybody gets the same opportunities.

Diversity and inclusion are both valuable because they allow for making the world a fairer place. This is quite simple: when people have a feeling that they are important members of their working team, they are ensured that they will be more productive. Moreover, organizations with the diversity of the team are known to perform better than those that do not.

AC 3.5 Explain the difference between fair and unfair dismissal.

Answer:

Unfair and fair. Another type of wrongful dismissal takes place when an employer wrongfully goes against an employee, for instance, by discriminating against that employee or breaching a contract the two parties had agreed on. On the other hand, an unfair dismissal takes place when one is discharged from employment on an unfair basis which is legal because it is done based on misbehavior or incompetence among other factors.

There can be many ways through which one can go under unfair dismissal claims, but some of the most common are getting fired without any reason, demotion without appropriate reason, and being compelled to take unpaid leave. However, if an employee can substantiate his dismissal in one of the above-stated reasons, then he or she can easily argue unfair dismissal.

3CO04 Task 4: Know the importance of performance management in motivating and retaining individuals.

AC 4.1 Explain the purpose and components of performance management.

Answer:

Performance management as a concept is aimed at enhancing performance both at the individual and at the organisational level; and involves setting expectations, objectives, appraisal, and rewards for the organisational outcomes. This includes the systems and processes that managers use to:

1.    Design work schedule and standards
2.    Take an active role in assessing the performance of an employee
3.    Appreciate the efforts of the employees
4.    Teach the employees to raise their workplace performance
5.    Deal with the following employee behavior
6.    Document employee performance

A successful performance management system involves Communication of expectations, regular feedback on performance results, acknowledgment of performance, development of improvement plans for enhancing performance, and disciplinary measures for addressing performance shortcomings.

AC 4.2 Explain factors that need to be considered when managing performance.

Answer:

There are quite several steps that need to be taken to effectively manage performance.

However, it is crucial to decide on the expectations that are supposed to be met and achieved; it is most likely the main reason for using such systems. Goals and objectives do have to be kept attainable and it is relevant to ensure that these expectations are communicated amongst employees. Sometimes, employees remain inexplicably low and therefore, it may be important to address them and perhaps offer a refresher course.

Also, it has to check the efficiency and progress of employees and give them feedback as often as possible.

Another aspect of performance management is the motivation of employees. 
 
Incentives for good performance: providing encouragement and commuting the positive trait of rewarding, and recognizing significant employee performance achievements does assist in encouraging optimal performances. Last but not least, communication is relevant in addressing performance.

AC 4.3 Explain different methods of performance review.

Answer:

The spot check:- This is a type of review that is not time-based, but event-based, that is, it happens when the reviewer feels like it. The reason for spot check is to check does the employee fulfilled their expectations and goals of the job even without checking once in a while.

360-degree review:- This review involves ratings from one's subordinates, peers, team members, and reported or team leader. A 360-degree appraisal aims to gather broad information about the employee and his performance.

Annual Review:- It is a kind of review that is conducted at least once a year more or less near the end of the year. Annual performance appraisal is a process in which an employee and his supervisor meet to discuss an employee’s performance during the previous twelve months and to plan for the year ahead.

The Diagnostic review:- This is a continuous review that is performed daily, weekly, monthly, and at another interval in between. The focus of a periodic review is to verify that the employees are on track for targeted objectives consistently and to modify the objectives if needed.

3CO04 Task 5: Know the importance of reward in attracting, motivating, and retaining individuals

AC 5.1 Explain the key components of an effective total reward system

Answer:

Otherwise, it’s important to organize a total reward system, which has to be fair and equitable as well as motivation. Some specific elements are critical to a successful implementation of the idea.

First, the rewards have to be material and observable. People must be able to observe their outputs as bearing positives both to them personally and to business.

Second, the rewards should align with the values adored by the company as well as the organizational culture. They should also coincide with the employee’s values system.

Third, it has been noted that rewards should not be predictable in this case. These methods the following will assist in maintaining employee engagement;

Fourth is that the rewards should be reasonable and achievable goals yet difficult to meet so that when achieved they bring a sense of accomplishment. They should not be hard to get but at the same time, the employees should feel that they can achieve them.

The rewards must also be timely. Specifically, employees should be rewarded for the work done, in order not to feel that their efforts do not meet anyone’s attention.

AC 5.2 Explain the relationship between reward and performance.

Answer:

Reward has a positive correlation with performance. Positive reinforcement indicates that rewards can enhance performance because they’ll help to make a certain behavior more likely to happen again. Furthermore, the studies reveal that the practice of material incentives (money, gifts, etc) can bemore efficient than non-material incentives (verbal appreciation, etc). However, it is necessary to recognize the fact that the use of rewards has one the following weaknesses: For example, providing a bonus for accomplishing something usually raises performance, while providing a bonus for each correct answer will lower performance.

Note also that this means extrinsic motivation where an outsider motivates an individual and is not always appropriate. A lot of people get motivated to do something without being promised a reward because it is fun to do or because the person feels that it is important to do that particular thing. Indeed, providing incentives for activities that motivate people to engage can demotivate that behavior.

AC 5.1    Explain the reasons for treating employees fairly about pay.

Answer:

Several research has pointed out that employee’s perception of the fairness of remuneration results in higher levels of work commitment and performance. Moreover, satisfied workers also show lower rates of attrition thus lowering the costs of retaining employees from their respective places of work. In other words, there are many reasons every business wants its employees to feel fairly paid.

However, as many might know, this is relative and what one employee may deem as reasonable, another man may deem it unreasonable. That is why awareness and a willingness to listen to the desires and opinions of one’s subordinates about wages are critical for companies. This way they can construct something that will be satisfactory to all parties and people so everybody will remain satisfied and productive.

3CO04 Task 6: Understand how to support others to develop the skills and knowledge required to meet both individual and organisational objectives.

AC 6.1 Explain why learning and development activities are of benefit to individuals and organisations.

Answer:

Learning and development activities can benefit both individuals and organisations as they help in improving knowledge, skills, and productivity. By engaging in these they can be able to upgrade their knowledge and skills to keep up with the changes in work practice and technology.

As this will make them more effective and efficient in their roles, which will eventually benefit the organisation. Organisations/Companies can also use the L&D process to improve the motivation and morale of their staff, which will also help them in retaining good employees.

AC 6.2 Describe different types of learning needs and reasons why they arise for individuals and organisations.

Answer:

There are mainly 3 types of learning needs:

1)  Compliance needs: People who must know some procedures/ policies due to requirements set either by their work setting or by an external entity.

2)  Capability needs Persons or companies that require skills or information to perform their identified tasks efficiently.

3)  Motivation needs People or companies that need training to meet their satisfaction, enlightenment, and personal, as well as organizational, development.

Both types of learning needs can occur for a variety of reasons. Two common reasons for compliance needs may include; changes in regulatory requirements, changes in technology, or entry of competitors.

AC 6.3 Summarise different face-to-face and blended learning and development approaches, including: facilitation; training; coaching; mentoring.

Answer:

The following are several face-to-face and blended learning and development strategies that can be applied in supporting people and organizations. These include: include, and are not limited to, the following; training, coaching, and mentoring.

Odd-like is a process of supporting activities to help targets accomplish their purposes.

Training therefore can be defined as the process of imparting new ideas, knowledge, or behaviors to people.

Coaching is an intervention process through which the clients receive support and directions to accomplish their personal or organisational objectives.

Mentoring is a process of helping an employee and accompanying him or her through a certain stage in his or her professional life.

AC 6.4 Explain how individual requirements and preferences must be accommodated in the design and delivery of learning and development.

Answer:

People have a wide range of multiplicities when it comes to how they learn or what they prefer to learn in a given learning and development activity. Some learners enjoy a hands-on approach or listening and watching while others are comfortable reaping from books or lectures. Further, the learning style should also be looked at; some people learn better in groups while others prefer personal learning.

The previous research aimed to demonstrate how the different learning styles could be utilized to foster learning among the stakeholders to allow all the employees or learners to be able to learn effectively and gain from the learning and development activities.

AC 6.5 Discuss how learning and development can be evaluated.

Answers:

First of all, let me determine multiple approaches that may be used for assessing learning and development activities.
One of them is the evaluation of gains accrued by persons or groups in the entire activity.

This can be accomplished by evaluating changes in knowledge, skills, attitudes, and or behaviors already mentioned. In this case, learning and development can also be measured in terms of the results of the activity concerned.

This can be in the form of determining the extent to which the organization’s goals were achieved or if there was the realization of a positive ROI.

Last, it is also necessary to include feedback from participants to advance the learning ground and development.

 

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