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Health and care management requires professional knowledge, practical skills and good people skills. Healthcare professionals work with patients, families, colleagues and other stakeholders, so communication, teamwork, empathy, leadership and problem-solving are important for providing safe and person-centred care.

Digital health literacy refers to the ability to understand and use health-related information and services by using electronic media and sources. It is important to identify the combination of digital literacy and health literacy while participating in modern society.

This unit aims to provide learners with the knowledge of the accuracy and structure of the financial services industry in the UK.

This unit discusses the business environment in which supply chain operations are carried out.

This is an introductory unit to the CILT(UK) Level 3 Practitioner Certificate in Logistics, Supply Chain and Operations Management that covers the key topics and themes of the qualification.