MGTG530 Certificate in Personnel Management & Human Resources Assessment - Part Two | The Career Academy NZ

Certificate in Personnel Management & Human Resources - Part Two

Read the requirements below and then complete all parts of the assessment. Once completed, save your work as either a Word document or a PDF file. Once you have saved your work click on the Assessment submission link within this topic and upload your completed assessment to your tutor for marking.

Plagiarism

Please remember that presenting work that is not your own (e.g., content copied directly from the course material or websites) is considered plagiarism and is a violation of your student policy. Plagiarised work will not be marked by your tutors and will result in a re-submission or fall.

Learning Outcomes

In this assignment, you will be assessed on the following learning outcomes:

• Discuss Tuckman's five stages of team development. (Refer to: Work Teams)
• Recognise and describe factors that affect the way Individuals learn. (Refer to: Staff Training)
• Explain the key strategies to motivate an employee. (Refer to: Grievances and Complaints)
• Outline the six steps of a method study. (Refer to: Monitoring and Reporting)

Question 1

Teams play a significant role in helping companies become more flexible and adaptable to changing events.
List and explain Tuckman's five stages of the development model that focuses on team progression (from the Work Teams course). Write 20-50 words for each stage.

Five Stage of the Development Model:

Forming
In this stage, team members are just getting to know each other. Roles are unclear, and members often behave independently. There's usually excitement mixed with anxiety about expectations and responsibilities.

Storming
Conflict and competition may arise as individuals begin to push against boundaries. This stage can be tense, with disagreements over goals, roles, and leadership, but it's necessary for growth.

Question 2 

There are many factors that affect an individual's ability to learn, some within our control and others not.

Describe how the following factors affect learning (from the Staff Training course). Write 50-100 words for each. 

How we learn: People learn in different ways visually, verbally, physically, or through hands-on experiences. Understanding an individual's preferred learning style helps tailor training methods, making learning more effective and engaging. Using multiple methods can cater to diverse learners in a team.
Memory: Memory affects how well we retain and apply new knowledge. Factors like repetition, association, emotional engagement, and stress levels can impact memory. Training should include reinforcement activities, summaries, and spaced repetition to support long-term retention.