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Talk to an Expert| Category | Assignment | Subject | Education |
|---|---|---|---|
| University | Chartered Institute of Housing (CIH) | Module Title | Unit H433 Resident Involvement in Housing (Y/651/3065) |
| Qualification | Qualification specification CIH Level 4 Certificate in Housing (610/4695/4) |
| Unit Reference Number: | Y/651/3065 |
| CIH AO reference number: | H433 |
| Unit Title | Resident involvement in housing |
| Unit Level: | 4 |
| Unit credit value: | 6 |
| Total Qualification Time (TQT) | 60 hours |
| Guided Learning Hours (GLH) | 15 hours |
| Unit status: | Optional |
This unit aims to provide the learner with an understanding of the legal and regulatory requirements, drivers for, and theories of resident involvement. It also covers the importance of resident involvement and how it impacts the delivery of housing services. Learners will also understand the benefits of engaging with residents to design and review services.
| Learning outcomes | Assessment criteria |
|---|---|
| 1. Understand the drivers for resident involvement in housing. | 1.1 Describe the impact of legal and/or regulatory requirements and any other national drivers for resident involvement in housing. 1.2 Critically evaluate the relevance of resident involvement theories to the application of current practice. |
| 2. Understand the importance and impact of effective resident involvement. | 2.1 Summarise the range of opportunities and support available for residents to be involved. 2.2 Discuss the benefits of resident involvement. 2.3 Critically evaluate the effectiveness of two contrasting opportunities for resident involvement in own organisation. |
| 3. Understand the role of residents in supporting business improvement. | 3.1 Describe how residents’ views and needs are taken into account to inform decision-making. 3.2 Evaluate how resident involvement has contributed to an area of business improvement in an organisation. |
Within this unit resident/s includes contract holder/s in Wales.
Resident involvement includes (e.g. co-production in governance, delivering services, tenant management organisations, and engagement through consultation).
Any legal, regulatory requirements and national drivers should be applicable to the learners’ nation of study/ operation.
AC 2.2 Benefits should include those for the organisation and the residents.
AC 2.3 Critical evaluation should include an understanding of the potential barriers to involvement.
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