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Talk to an Expert| Category | Assignment | Subject | Management |
|---|---|---|---|
| University | Chartered Institute of Housing (CIH) | Module Title | H430 Managing People, Teams and Change |
| Qualification | Qualification specification CIH Level 4 Certificate in Housing (610/4695/4) |
| Unit Reference Number: | M/651/3062 |
| CIH AO reference number: | H430 |
| Unit Title | Managing people, teams and change |
| Unit Level: | 4 |
| Unit credit value: | 6 |
| Total Qualification Time (TQT) | 60 hours |
| Guided Learning Hours (GLH) | 15 hours |
| Unit status: | Optional |
This unit aims to provide the learner with knowledge of how to manage people effectively, build collaborative successful teams, and manage change in the workplace. The learner will gain an understanding of effective team management strategies, promoting wellbeing and professional culture.
| Learning outcomes | Assessment criteria |
|---|---|
| 1. Understand how to manage people. | 1.1 Explain the key skills required to be an effective manager. 1.2 Review a selection of management styles. 1.3 Describe the components of performance management. 1.4 Critically evaluate an example of performance management applied in practice. |
| 2. Understand effective team management. | 2.1 Summarise theories for managing teams. 2.2 Describe key factors that contribute to the development of high-performing teams. 2.3 Evaluate strategies for managing workplace stress, supporting wellbeing, and building resilient teams. 2.4 Discuss how a manager can embed professional culture within a team in housing. |
| 3. Understand how to manage change. | 3.1 Explain theories for managing change. 3.2 Evaluate how a change has been managed by an organisation in the housing sector. |
AC 2.3 Should include consideration of managing a dispersed workforce.
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