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Talk to an Expert| Category | Assignment | Subject | Business Management |
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| University | University of Birmingham (UOB) | Module Title | BUS4088 Operations Management |
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Module Title: Operations Management |
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Module Code: BUS 4088 |
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Assessment Type Coursework: Report and activities |
Level Level 4 |
Weighting 100% |
Word Count Activities (500 words indicative) Report 2500 words (+/- 10%) |
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Submission Date 23rd July 2026 |
Submission Time 3PM |
Module Leader Dr Fateme Marandi |
Time Limit (for in person or oral assessments) N/A |
Coursework (individual report)
The students are requested to complete activities (25%) and 2500 words report (75%) as the assessment for this module. There are two parts of the assessment:
Part 1 consists of five activities. Part 2 is the coursework.
Activities
These activities are mapped on LO1.
Activity 1:
You need to draw the operations management function of a hospital. Hospital provides different health care services which includes, emergency, cardiology, natal and childcare, urology and many more. (Input- Transformation- Output)
Activity 2:
www.medtronic.com
Check the Medtronic website for a mission. How can mission be applied to operations strategy and operations decisions?
Activity 3:
Given the following customer requirements and technical requirements for an automobile, construct a partial House of Quality. Use your own preferences to denote relationship strengths.
For example, good mileage is strongly related to fuel economy and acceleration rate, and fast response to passing time and acceleration rate. Good handling doesn’t appear to be related to any of the listed technical requirements, suggesting that more information is needed for a good design.
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Request To By AnswerActivity 4:
Highland Motors uses 25000 gear assemblies every year and purchases them for £3.40 each. It costs £50 to process and receive an order and inventory can be carried at a cost of £ 0.78 per unit-year.
Activity 5:
Q1. The weekly demand for chicken wings at a local restaurant during the past six weeks has been
Week 1 2 3 4 5 6
Demand 650 521 563 735 514 596
Q2. ForecastPro Software www.forecastpro.com/
This site contains a description of the ForecastPro software. Read the description and take a quick tour. Write a short summary report on the features of the software.
Select an organization of your choicefrom the manufacturing industry (clothing, shoes, accessories etc.), Undertake an analysis of the company’s operations functions using credible sources such as journal articles, textbooks, newspaper entries and the internet.Based on your research you are required to report on the following areas:
Operations Analysis and Key Performance Indicators of a Manufacturing/ Service Company
Things to include:
For Part 2:
The structure of the report should include a brief introduction (about the company), main body (the 6 topics), conclusion, and reference list (Minimum references 10).
LO1: Understand supply chain, logistics, and operations management within businesses.
LO2: Describe the relevance and interconnectivity of operations functions across business in a real industrial context and able to map out of the supply network for businesses.
LO3: Recognize the key performance indicators for business operations measurement and improvement.
LO4: Discuss issues in specific industrial contexts and formulate and communicate the solution and recommendation for business operations optimisation.
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Criterion |
0-20% Fail |
20-39% Fail |
40-49%
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50-59%
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60-64%
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65-69% |
70-79%
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80-100%
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Structure and Organization |
Poor structure and organisation of the operations management function which: Does not fully address the assignment brief of required scenario. |
Poor structure and organisation of operations management function, which: No signposting has been provided within the introduction. Discussions and topics of company are not relevant or incomplete. Does not fully address the assignment brief. |
Satisfactory structure and organisation of operations management function, which: Minimal detail is provided in the assignment regarding signposting set out in the introduction. Discussions and topics at times do not match the introduction. Discussions and topics are relevant but not connected. Discussions and topics at times are repeated throughout the assignment. |
Good structure and organisation of operations management function which: Aligns to the signposting set out in the introduction. Discussions and topics are at times connected with some repetition. |
Very good structure and organisation operations management function, which: Aligns to the signposting set out in the introduction. Most discussions and topics of chosen company are interconnected. |
Consistently very good structure and organisation of operations management function, which: Aligns to the signposting set out in the introduction. Discussions and topics are interconnected. |
Excellent structure and organisation of operations management function, which: Aligns to the signposting set out in the introduction. All discussions and topics are interconnected throughout the majority of the assignment. |
Outstanding structure and organisation of operations management function which: A structure is applied that considers the topics being discussed and rationalises the best way to present this information as outlined in the introduction. All discussions and topics are interconnected throughout all sections of the assignment. |
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Communicate the solution and recommendation for business operations optimisation. |
Poor communication of ideas, which: Does not always demonstrate an understanding of the subject area. |
Poor communication of ideas, which: Does not always demonstrate an understanding of the subject area. Difficult to follow the majority of the points being made. Paragraphs are incomplete and do not conclude. |
Satisfactory communication of ideas, which: A narrative which demonstrates an adequate understanding of the subject area. Difficulties at times in following points being made. Some paragraphs may include conclusions but do not link. Some paragraphs are considerate of the assignment title/question. |
Good communication of ideas, which: A narrative which demonstrates appropriate understanding of the subject area. Points are considered independent from each other. Some paragraphs may include conclusions. |
Very good communication of ideas, which: A discussion which demonstrates appropriate understanding of the subject area. There are examples of logical flow. Most paragraphs conclude or link to the next. |
Consistently very good communication of ideas, which: A discussion which demonstrates appropriate understanding of the subject area. There is a logical flow from each of the points being made. The majority of paragraphs conclude or link to the next. |
Excellent communication of ideas, which: A discussion which demonstrates sound understanding of the subject area within the parameters of the module content. A natural flow from each of the points being made. Connections are made beyond the taught elements of the module. |
Outstanding communication of ideas, which: A convincing discussion which demonstrates a complete understanding of the subject area within the parameters of the module content. A natural flow from each of the points being made. Connections are made beyond the taught elements of the module. |
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Critical Thinking Principles to analyse and recognize key performance measures of operations management |
Poor application of critical thinking principles, which: Very little, or any, Information taken from source(s). Content is reduced to student viewpoints and opinions only. Content presented is not coherent.
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Poor application of critical thinking principles, which: Information taken from source(s) is limited and inappropriate. Content is reduced to mainly student viewpoints and opinions only. No attempt to explore material. Content presented is reduced to the point of producing lists, no attempt to draw conclusion.
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Satisfactory application of critical thinking principles, which: Information taken from source(s) is explained. Describes viewpoints throughout the assignment. Evidence of describing ideas within the content presented at times throughout the assignment. |
Good application of critical thinking principles, which: Information taken from source(s) is explained and used in developing an academic discussion. Evidence of exploration of ideas within the content presented at times throughout the assignment. Viewpoints of appropriate authors are offered and at times are interconnected throughout the assignment. |
Very good application of critical thinking principles, which: Information taken from source(s) is explained and used in developing an academic discussion. Considers viewpoints and presents suitable judgements at times throughout the assignment. Evidence of exploration of ideas within the content presented at times throughout the assignment.
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Consistently very good application of critical thinking principles, which: Information taken from source(s) is explained and used in developing an academic discussion. Considers viewpoints and presents suitable judgements throughout the assignment. Evidence of exploration of ideas within the content presented throughout the assignment.
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Excellent application of critical thinking principles, which: Information taken from source(s) is explained, evaluated, and used in developing a sound academic discussion. Considers viewpoints and presents reasoned judgements throughout the majority of the assignment. Evidence of exploration of ideas within the content presented throughout the majority of the assignment. |
Outstanding application of critical thinking principles, which: Information taken from source(s) is interpreted, evaluated, and used convincingly in developing an academic discussion. Considers viewpoints and presents reasoned judgements throughout the assignment. Evidence of exploration of ideas within the content presented throughout the assignment. Evidence of consideration of the implications of the content presented throughout the assignment. |
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Use of Sources to Support Work |
Poor use of sources to support work, which: Lacking use of sources to support work. Use of inappropriate sources that lacks academic validity, or authenticity eg from websites only.
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Poor use of sources to support work, which: No key authors presented in the module are referred to. Use of inappropriate sources that lacks academic authority, validity, or authenticity. Sources of information are all from websites only. Citations and reference lists are inaccurate, or incomplete. |
Satisfactory use of sources to support work, which: Few key authors/theories presented in the module are only referred to. Minimal use of inappropriate sources that lacks academic authority, validity, or authenticity. Little variety in sources used.
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Good use of sources to support work, which: Use of some key authors/theories to support work. Engagement with module reading list. Reliant on references used within session PowerPoint. Little variety in sources used. |
Very good use of sources to support work, which: Use of key authors/theories used to develop and construct discussion. Engaged with module reading lists. Some wider reading is evident. Variety of sources used. |
Consistently very good use of sources to support work, which: Use of key authors/theories used to develop and construct discussion. Engaged with module reading lists. Wider reading is evident. Variety of sources used. |
Excellent use of sources to support work, which: Use of key authors/theories used to develop and construct academic discussion. Wider reading from credible and authoritative sources used. Variety of sources used.
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Outstanding use of sources to support work, which: Extensive list of sources used. Use of key authors/theories used to support, develop, and construct academic discussion. Wider reading from credible and authoritative sources used. Variety of appropriate sources used. |
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