TLH123 Study Skills for the Service Sector Assessments Brief 2025

Assessment Brief Assessment 1 Canvas Submission Deadline: Tuesday, 10th December 2024 by 2pm

Assessment 2 Canvas Submission Deadline: Thursday, 13th February 2025 by 2pm

Learning Outcomes of TLH123:

Upon successful completion of this module, students will have demonstrated:

1. Knowledge of identifying, locating and discussing a range of information and ideas relating to the service sector. Knowledge of the abstraction of service sector information from the World Wide Web.
2. Knowledge of presenting service sector information appropriately.
3. The ability to discuss appropriate strategies and techniques for a range of learning and presentation skills including: information gathering, referencing, critical reading, note taking, essay writing, verbal presentations, exam preparation and group work.

TLH123 Assessments

1. Individual Study Skills Tasks assessing all learning outcomes, contributing to 50% of the final module mark.
2. One Individual Essay, assessing all learning outcomes, contributing to 50% of the final module mark.

TLH123 Assessment 1: Individual Study Skills Tasks Value: 50%

Your first assessment for this module is to complete some study skills tasks. We will explain and discuss the tasks in further detail in class, and they will cover the topics explored in the module up to the submission deadline.

The 'Individual Study Skills Tasks' document will become available on Canvas via 'Assignments' three weeks before submission. Please make sure that you follow the instructions within the document and for each task carefully.

You will need to submit your answers in one document to Canvas via Turnitin by the stated deadline. Please note any similarity score generated from questions and texts within the document itself will be disregarded and will not affect your mark in any way.

TLH123 Assessment 2: Individual Essay (50%)

Words limit: 1500 words (+/- 10%), including all in-text citations but excluding the reference list

Essay Topic: Discuss the range of skills required to be successful in your chosen career in either hospitality or tourism organisations.

Assessment Guidance: Utilise a reflection model such as Rolfe, Freshwater & Jasper's Reflective Model (2001) as a guiding framework to reflect on your own skills using examples and identify any skills gaps you have and how you might develop these skills further. 

It is essential to integrate academic and industry references, and you should aim to use various sources. You will be credited for incorporating as many different types of relevant and reliable sources as possible into your work, e.g., books, journal articles, newspapers, industry & market research, etc.

TLH123 Guidance notes:

1. Include a complete cover page.
2. Make sure you follow an essay layout and you include an introduction, a main body and conclusion.
3. Your main body discuss the range of skills required to be successful in your chosen career. You are expected to relate to your desired job role. Consider justifying how and why those skills are essential or desirable for that specific job role.
4. List your sources in alphabetical order (reference list).

TLH123 Referencing:

As we will discuss within the module, appropriate use of academic literature to support your critical thinking and argument are important. It is expected that you will provide suitable references, in the correct format, throughout your essay.

For this essay, you should aim to use a range of different sources; students will be credited for incorporating as many different types of sources as possible into their work, e.g. books, journal articles, newspapers, industry & market research, statistics etc.

You can find information about referencing from the session on Referencing, from the module resources in Canvas and from Cite Them Right Online. These include explanations of what and when to reference, as well as guidance on how to use Harvard references in- text, in your reference lists and bibliography.

You can access Cite Them Right Online both on and off-campus. Visit http://www.citethemrightonline.com. If you are on campus, you should be logged in automatically. If you are off-campus, click on 'How to access > institutional login' and use your university username and password.