HSO4009 Communication and Information Technology Assignment 1 and Assignment 2, 2026

HSO4009 Assignment 1 (Powerpoint Presentation)

Introduction: Define what is communication and give some background (E.g. Communication is a two ways process involving a sender and receiver sharing information…)

1. Communication theory: Mention some of the theories we discussed in class (Argyle, Schramm’s, Linear etc.) and focus/ explain one of them in details.
2. Key features of the different types of communication: Explain what are the different types of communication (Verbal, non-verbal, written, visual) and give examples.
3. Explain the importance of communication in the health and social care setting. (You can use references to support your statements)
4. Communication barriers: Mention some of the barriers and give examples (Physical, Cultural, Psychological, language etc.)
5. Suggestions to overcome these barriers: Give examples of ways you can overcome the barriers you previously mentioned ( Active listening, use of translator, control the environment etc.)
6. Conclusion: Summarise briefly what you previously discussed and mention again the importance of communication in HSC.

HSO4009 Assignment 2 (E-Portfolio)

LO4: Demonstrate Development Of Effective ICT And Academic Skills

There are five parts to your e-portfolio which includes: contents, introduction, table of badges, reflection and references, which you should evidence to pass the assignment successfully.

The layout should be demonstrated as follows:

1.0 Contents page

1.1 Learner to introduce by summarising their aspirational goals and how their development of Academic and ICT skills helped them progress in this module (300 words)

1.2 Evidence eight Academic Skills and seven ICT skills (in table format with evidence – see below). You are to provide 100-150 words for each specific skill demonstrated.  Each badge should be linked to your specific skill after you have completed the work.

• There are three levels, and the badges will change in colour to suit the different levels.
• The first line in each section is an example only, which you should remove and replace with your own.

1.3 Reflections on development of skills (with reference to reflective theory) (500 words)

1.4 Reference list