| Category |
Assignment |
Subject |
Nursing
|
| University |
_____
|
Module Title |
New Zealand Certificate in Health and Wellbeing (Level 2) |
NZ Certificate in Health and Wellbeing (Level 2) Overview
This is a programme that results in the New Zealand certificate in health and wellbeing (Level 2). This is a perfect induction course to build entry-level skills and knowledge needed to offer person-centred support in the health and wellbeing industries (including: health, home and community, aged care and disability support).
Method of delivering and assessing the learning
This programme is provided at the place of work, and the employer and Carefree assist. The online learning and assessment can be completed using Aka Toi, the online learning platform of Careerforce, which involves interactive learning processes, theory content and assessment. Paper-based learning and assessment are also available. Employers are to contact the workplace advisor to learn more about these options.
Employment and learner needs workplace:
The employer will coordinate the activities of the on-job training and support of the learners in the workplace. Employers have been advised to collaborate with Careerforce to help staff be motivated and successful in their learning process.
Learner:
It encourages learners to attempt to balance their work and training obligations to the extent possible and fulfil them within the time period agreed between themselves, their assessor and their employer. Students must attain 10 credits annually. Learner support, learners enrolled in the Careerforce programme are given a sequence of supports to assist them to stay proactive, engaged and successful in their learning.
Special Note:
This is a sample for learning purposes only; do not make the mistake of copying the exact answers in your assignment. It will be easily caught by a plagiarism detector, and you will have to face strict actions against you. These strict actions can result in making you repeat your year of qualification or might give you a straight fail. So it’s better that you avoid this mistake and make sure that you either seek NZ assignment help or do it by yourself.
LO1 Performing entry-level, person-centred tasks and functions in a health or wellbeing setting.
Answers
Key Person-Centred Task and Functions
The following are some of the daily tasks of entry-level workers (e.g., healthcare assistants, support workers) in a person-centred perspective:
- Personal Care and Daily Living: Helping with bathing, grooming, dressing and toileting and keeping the privacy of the person and his preferred routines.
- Mealtime assistance: This is where an individual has a choice on what he would like to eat and when to eat.
- Mobility Support: Mobility aids (e.g. walking frames) and empowering individuals to move independently without necessarily having to depend on the staff.
- Companionship and Social Interaction: More than just talking, good listening, and emotional support.
- Environmental Maintenance: Making sure that the immediate environment of the person is safe, clean and made as personal as possible.
- Basic Health Monitoring: Recording vital signs and reporting any alterations in the state of a person, including pain or discomfort, to senior staff.
Essential person-centred values in action
- Individuality: Understanding that everyone has their own identity, history and beliefs.
- Choice and empowerment: Involving people in deciding on their care, such as letting them make their own choices, like what clothes to wear or when to go to bed.
- Dignity and Respect: Be compassionate, respect the privacy of people in personal care and the right to make their own decisions.
- Partnership: The person and family are active participants in care planning and not passive recipients.
- Independence: Supporting people to do as much as they can for themselves to maintain their skills and confidence.
The critical roles of the entry-level employees
- Active listening: They may listen to the person and take time to comprehend what he wants and worries about.
- Effective communication: To make clear and respectful communication based on the needs of the person.
- Confidentiality: Privacy and Trust
- Safety Monitoring: Immediately identify and report the risk of harm, abuse or neglect.
- Documentation: Timely and proper recording of care given.
LO2 Describing the role of a support worker and a person’s rights.
Answer:
Role of Support Workers
The support workers play the role of companion, caregiver and advocate, which helps people to live comfortably and safely in their homes or community environments.
- Person-centred care: Adapting the support to the unique needs, preferences and goals of the individual, instead of a one-size-fits-all approach.
- Personal Care support: Helping with the daily hygiene routine, such as showering, toileting, dressing, grooming and mobility, and maintaining the dignity of the person.
- Household Management: Helping around the house to cook, clean, wash clothes and shop to keep the home a safe place.
- Health and wellness Monitoring: Reminding of medication when needed, health monitoring, behavioural change observation and maintenance of effective records of service user progress.
- Empowerment and Independence: Helping individuals to acquire new skills, make their own decisions and engage in community activities.
- Advocacy: Being a voice on behalf of the person and making sure that they are heard when communicating with other services.
- Professional Boundaries: Within the framework of their role, protecting confidential information and professional relationships.
2. Person’s Right
Support workers should work under a rights-based framework, which implies that the rights of the person should be actively advanced, including:
- Right to respect and dignity: To be treated with dignity, respect and privacy always.
- Right to independence: Being provided with services that empower, and not limit, the person to act on their own behalf.
- Right to freedom from discrimination: Fair treatment, free of harassment, coercive, or financial/sexual exploitation.
- Right to information: To have clear information on their health, treatment choices, risks, and costs in a format that they can understand.
- Right to informed choice and consent: Deciding on their own care and withdrawing consent at any time.
- Right to support: A support person of their choice is with them, where safe and appropriate.
- Right to complain: This means you need to take the complaint seriously and address it promptly without fear of consequences.
LO3 Recognising and reporting risks and/or changes in a person’s health and wellbeing.
Answer
Identifying and reporting risks and variations in the health and well-being of an individual is an important competency in health, disability and aged support settings. This includes proactive observation, detection of worsening or new risks, and reporting in a timely manner based on organisational policies.
1. Awareness of Health and Well-being Change
This is the duty of support workers to watch physical and behavioural changes that would show that a person is in a better or worse condition.
- Physical change: The unaccounted weight loss, excessive fatigue, new dyspnea, skin integrity (bruises, sores), poor hygiene, and decreased mobility or falls.
- Cognitive and behavioural changes: Confusion, memory loss, abrupt social withdrawal, heightened irritability or loss of interest in activities.
- Changes in the Environment: Unclean, unsafe, or dimly-lit environment that is dangerous.
- Neglect and Abuse Indicators: Indicators of self-neglect, active /passive neglect by others, or indicators of physical, sexual or financial abuse.
2. Identify Risks
Risk Management does not just focus on the identification of hazards; it involves evaluating the probability of a potential problem, as well as its effects, including:
- Trapping: This is especially true in the case of bedrails or pressure-relieving mattresses.
- Medication Errors: Complicated schedules, oversights or mix-ups.
- Slips, trips and falls: Hazards arising in the environment, such as loose carpets or trailing cables.
- Behaviour that challenges: Aggression or Violence
- Infection control: Risk of cross-contamination.
3. Recording and Reporting Processes:
Changes and risks should be reported according to the organisational policies to be taken instantaneously, e.g., the personal plan should be changed, or the medical services should be addressed.
- Immediate action: Emergencies or severe abuse should be reported immediately to a manager or emergency services.
- Documentation: Documenting observations in the file or computerised care system of the client and making sure that they are correct and objective.
- Reporting Tools: Using tools like “Stop and Watch” to identify deterioration in older adults.
- Communication flow: Educating the right individuals, like care managers, family or health professionals (e.g., GPs).
LO4 Maintaining a safe and secure environment for people.
Answer
Safe and secure environment refers to keeping the environment and the practice of care safe and free of harm, injury, abuse and illness to the people. It is significant as it upholds the safety, dignity, and overall health of the person.
- Determining Hazards and risk mitigation: Potential hazards that should be noticed by a support worker include wet floors, inadequate lighting, defective equipment or rubbish that may lead to accidents. Their role is to act to mitigate risks through adherence to health and safety protocols, proper use of equipment and reporting of hazards or incidents to the relevant person.
- Security and Safeguarding: Security is the act of safeguarding people against mistreatment, neglect or unwarranted access. The support workers should adhere to the protection policies, monitor the visitors where needed and keep personal information confidential as stipulated by the organisational procedures.
- Infection Prevention and Control: It is necessary to maintain hygiene to avoid the transmission of illness. The infection control procedures to be taken by support workers include regular handwashing, proper use of personal protective equipment (PPE) and proper disposal of waste.
- Safe Practice examples: This can be cleaning up spills to avoid slips, reporting defective equipment, keeping walkways clear and ensuring that doors or points of entry are safe.
LO5 Interacting with others to support a person’s health or wellbeing
Answer
Interacting with other people implies communication and interaction with people in a manner that promotes their health and well-being. It involves both verbal and non-verbal communication, listening, and establishing good connections with people who are being served.
- Significance of Communication: Communication plays a vital role in helping an individual, his or her needs, preferences and feelings. It assists in establishing trust, alleviates anxiety, and makes certain that he or she feels respected and understood. It is also through communication that a change in the behaviour or health of an individual can be identified.
- How to Communicate with others: The support workers are expected to speak straightforwardly and respectfully, maintain eye contact, and be active listeners. They also ought to know non-verbal communication like body language, facial expressions and tone of voice. The communication must be tailored to the needs of the individual, e.g. talking slowly, using simple language, or using a visual aid in case of necessity.
- Adhering to personal needs and preferences: Everyone is different, and hence the interactions must be person-centred. This implies not meddling with their culture, beliefs, values, and communication preferences. Support workers are supposed to empower people to be vocal and participate in decision-making concerning their care.
- Working with Others: Working with and interacting with other people involves work with colleagues, family members, and other professionals. Effective communication and collaborating as a team can aid in offering consistent and effective care that can help a person maintain their well-being.
- Good Practice examples: These involve listening attentively to the issues of an individual, talking in a friendly and calm voice, gestures to convey comprehension and engaging family members where necessary.
LO6 Identifying the impact of culture on support in a health and well-being setting.
Answer
The provision of support in a health and well-being environment is influenced by culture. Each individual has his or her beliefs, values, and traditions, and they may influence the way a person perceives health, illness and care.
As an illustration, culture may determine the kind of food one consumes, their daily activities, and their personal care performance. Others can also be religious, like having a prayer time or fasting routines, and should be considered when giving assistance. Cultural and religious factors may force others to hire a same-gender caregiver.
Communication is also influenced by culture. Individuals might not communicate fluently in English, or they can use other forms of communication, such as body language or eye contact. This implies that support workers might have to change their communication style or seek the services of interpreters so that the individual can comprehend and feel at ease.
Also, culture may affect the attitude of an individual to take care of themselves. Some might be very dependent on the family, and others might hold another opinion on being independent or receiving medical care.
Due to this fact, support workers should be well-behaved, open-minded and adaptive in their approach. Cultural differences allow them to offer the care that is responsive and respectful of the needs of the individual and enhances their dignity and well-being.
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