QQI Level 5N2091 Business Law Assessment 1 Brief

Assessment Brief: Assignment Business Law 1

Information

If you have any questions regarding marks assigned to this assignment or the feedback provided, you should approach your teacher at the end of the relevant class within one week of the release of your grade and feedback on Moodle.

Learners may be randomly selected, in accordance with DCFET policy, to verbally demonstrate their understanding of their assessment submission.

Assignment:

Students are required to answer all questions.

Question One

Read the following scenarios and answer the questions following.

(a) Mark purchased a set of outdoor chairs from a furniture shop. He paid €230 for six foldout chairs made from treated timber and

After only two weeks, Mark noticed that one of the chairs had a large crack running up one of its legs. Mark knew the chairs had been in perfect condition when he bought them, so he took the faulty chair back to the furniture shop to ask for a replacement.

When Mark returned to the shop with his proof of purchase, the attendant was reluctant to give him a replacement chair. Mark explained that he was happy with the chairs, and he just wanted to exchange the single faulty chair for a new one. The attendant refused, saying that he didn´t want to break up a new set of six just to give Mark one chair

(i) What, if anything, is Mark entitled to in this scenario? Support your answer with reference to relevant legislation.

(ii) What should Mark do next? Include reference to regulatory bodies (at least 2 Which Mark may need to; approach?

(b) Mrs. Murphy bought a dress for her daughter at a sale. The next day she found that her daughter had also gone to the sale and bought the same dress. Mrs. Murphy.

The store also refused to give her an exchange or store credit because the dress was a sale item.

Is Mrs. Murphy entitled to a refund, exchange or store credit? Support your answer with relevant legislation.

(C) You go into Electric City and buy yourself a game console. When you get it home you decide to pull it apart to see how it works. The problem is that when you put it back together, it no longer works. You hope the assistant in the shop takes a quick look, figures out what is wrong in a few minutes and repairs it for you with no charge.

(i) What do you think will happen when you return to the shop? Refer to relevant legislation in accordance with warranties in your answer.

Question Two

Discuss, in your own words using relevant research, the procedure of making a complaint in the area of consumer credit.

Question Three

Outline the functions of the Small Claims Court and evaluate its usefulness in the Irish Legal System.

Question Four

Reflect on the role and impact of EU legislation on the Irish consumer

Assessment Guidelines:

Presentation

• Number each question, submit the questions in order, use clear headings and layout.
• Brief filled in, correct font type and size 12.
• You must use the correct style of referencing as listed per presentation guidelines. You put the bibliography on a separate page at the END.

Question 1

Part A

• What, if anything, is Mark entitled to in this scenario? Support your answer with reference to relevant legislation.
• Give a short description of the situation Mark is in.
• Explain now what Mark is entitled to and why (using all the relevant information/acts you have learned in class).
• What should Mark do next? Include reference to regulatory bodies which Mark may need to approach.
• Which regulatory bodies could Mark go/refer to? Explain them and explain why he should/can go to them.
• What can they do for him?

Part B

• Is Mrs Murphy entitled to a refund, exchange or store credit? Support your answer with relevant legislation.
• Give a short description of the situation.
• State your opinion – Is Mrs Murphy entitled to a refund?
• Back up your answer referring to relevant legislation.

Part C

• What do you think will happen when you return to the shop? Refer to relevant legislation in accordance with warranties in your answer.
• Give a short description of the situation.
• State your opinion – what will happen and refer to relevant legislation to back up your opinion.

Question 2

• Discuss, in your own words, using relevant research, the procedure of making a complaint in the area of consumer credit.
• 3 Steps – informally with the provider, formally with the provider, and the Financial Services Ombudsman.
• Use side headings, outside research and then put into your own words.

Question 3

Outline the functions of the Small Claims Court and evaluate its usefulness in the Irish Legal System.

• Explain SCC
• Side heading for functions of SCC (at least 4 functions)
• Side heading for evaluation/usefulness (at least 3 well-developed answers points)

Question 4

Reflect on the role and impact of EU legislation on the Irish consumer.

At least 6 well-developed answers/different pieces of legislation brought about since we joined the EU and how it has affected Irish consumers.

Assessment Criteria:

• Presentation (4)
• Understanding and knowledge (6)
• Application of law (7)
• Realistic solutions based on solid legislative argument (7)
• Reflection on role and impact of EU legislation (6)
• Total  Marks:  (30)