International Operations Management Assessment Glassgow Caledonian University

Assessment

1). Select an industry (from the list below) and critically discuss  how the strategic direction of one organisation within that  industry impacts the way in which its operations are  managed.  
– Retail (using Marks and Spencer's or similar  organisations for examples) 
– Food manufacturing (Using McVities/ Arla or  similar organisations for examples) 

2). Selecting only two areas of Operations Management from the list below, critically evaluate how they are applied by the selected organisation within your chosen industry and their importance in  contributing to success. Draw on practical examples of International  organisations within your chosen industry and relate those examples to  operations management theory, to illustrate your points. You must also  ensure that you provide reference sources for arguments throughout  your work: 
• 4Vs of operations and 5 Performance Objectives 
• Process Design, Layout and location 
• Service Design 
• Managing Quality in Operations 
• Lean Management in Operations 
• Capacity Management, and Planning and Control  
• Sustainability/Green Supply Chain  
• Technological developments 

3). Identify and critically discuss current issues and  challenges for sustainable operations management within  your chosen industry, explaining their impact on the  organisation/sector.  
Make reference to how these challenges can be mitigated  by implementing operations management practices.