ILM Level 3 (8585) Unit 300 Understanding Good Practice In Coaching Within An Organisational Context Assessment Brief

ILM Level 3 Unit 300 – Assessment Brief

Assessment Instructions

General Guidance

This is a formal assessment for which the quality and accuracy of your work will be assessed. It is therefore important that you carry your work out to the highest standard you can. You should show how well you know and understand the subject and how you are able to use your knowledge and skills to complete the tasks below.

Tasks Context

You may want to relate your answers to an organisation that you work in. If you are not currently working within an organisation, then you may complete the tasks in relation to an organisation with which you are familiar. This could include experience of working in a voluntary capacity.

Conditions Of Assessment

You must carry out the tasks by yourself. You may research and collect the information you want to use under unsupervised conditions.

Authenticity Of Work  

The work submitted should be your own work. You must acknowledge any work that is not your own using a recognised referencing notation and present direct quotes from other sources in quotation marks.

You must make a formal declaration of authenticity (ie. that the work is your own). This is a prerequisite for an assessment to take place because no investigation for plagiarism can be carried out without this confirmation.

Types Of Evidence And Word Count

A written report is the main way to complete the task. If an alternative assessment method is used (e.g., a presentation, professional discussion, etc.), approval must be gained in advance. Your training provider will need to contact the Quality Team to discuss this.

The suggested word count for this unit is 2,500 – 3,500 words, not including appendices.

You should complete all of the following tasks in the order listed below. Each of the descriptions and explanations given should be detailed, correct and appropriate to your context.

Assignment Tasks

You are about to become an internal coach in an organisational setting or start working as an external coach within one or more organisations.

You have been asked to provide detailed information to clarify what coaching is, its purpose and potential along with information about the coaching role, requirements, processes, tools, techniques, recording systems and standards for best practice. This will provide an opportunity for you to show your knowledge and understanding gained from your learning programme, own experience, study and research.

Provide an answer for ALL of the following tasks:

Task 1

In this task, you are showing your comprehensive understanding of the concept of coaching and what it is to be a coach. You should introduce the rationale for coaching to your organisation by:

1.1 Describing the purpose of effective coaching within the organisation.

1.2 Explaining both the roles and responsibilities of an effective coach within the organisation, setting out clearly what is expected of a coach at each stage of the coaching relationship from initiation to completion.

1.3 Setting out the key knowledge and skills and behaviours that coaches will need to carry out the role effectively.

1.4 Identifying two or more potential barriers to coaching which may be encountered by the coach, the individual(s) being coached and the organisation. You should suggest ways to overcome or minimise the identified barriers within your work setting.

Task 2

In this task, you are showing that you understand how to start and develop effective coaching relationships with individuals and stakeholders as appropriate to your context. You will need to provide details of how and why contracting could take place as well as showing a general good knowledge of what is meant by safe and ethical practices in coaching by:

2.1 Identifying how coaches will commence coaching with an individual from the initial contact and how they will build good relationships in their coaching by building rapport and establishing trust.

2.2 Explaining why effective contracting should take place between coach and the individual and where appropriate stakeholders, including the process of establishing the contract as well as the content and nature of the contract.

2.3  Providing reassurances to the organisation by describing how coaching will be carried out in a safe and ethical environment.

Task 3

In this task, you are showing that you understand how effective coaching can be delivered by using models, tools and techniques to illustrate the various stages in the coaching process by:

3.1 Explaining how to manage a coaching process and proposing a recognised model that is most appropriate to the organisation and the individuals being coached.

3.2 Describing three or more tools and techniques that you propose using to identify individual goals and how they take into account individual preferences and needs. The tools or techniques should be appropriate to the organisation and the individual(s) being coaching.

3.3 Explaining how you propose to monitor and review individual progress towards goals, including a minimum of two methods.

Task 4

In this task, you should show your understanding of the role that record keeping plays during the coaching process referencing any legal considerations. You should interpret the term ‘reflective practice’ and set it within a coaching context. You will need to make the case for coaching supervision and explore ways in which a coach can monitor their own progress by:

4.1 Explaining why coaches are required to document and maintain coach and coachee records paying close attention to ensuring best practice is adopted.

4.2 Justifying why reflective practice and supervision are important within a coaching context, including what may happen if the coach does not reflect or undergo supervision.

Unit 300 Assessment Criteria