Category | Assignment | Subject | Business |
---|---|---|---|
University | Singapore University of Social Science (SUSS) | Module Title | BUS357 Starting and Managing a Business |
Assessment Type | Report |
---|---|
Assessment Title | Tutor Marked Assignment |
Academic Year | July 2025 Semester |
In the global travel industry, a significant trend is emerging: Personalised and Authentic Experiences (Vazan, 2024). Modern travellers are increasingly seeking custom-tailored trips that emphasise cultural immersion and unique adventures. This includes activities such as wellness retreats, culinary tours, and visits to off-the-beaten-path destinations that prioritise authenticity and personalisation.
Recognising a business opportunity in this global trend, you and two friends are considering creating a leisure travel platform, naming it “Travel With Host” (TWH). The platform would match travellers with residents who act as hosts, offering services such as accommodation, personalised travel guidance, and/or transportation. The business model centres on providing a “matching service” where local hosts predefine the services they offer, making the platform a comprehensive solution for personalised travel needs.
The platform’s revenue stream would be based on commissions (platform fees) from the transactions between travellers and hosts. To facilitate this, the TWH platform will include integrated credit card payment features, ensuring secure and seamless financial transactions. TWH will collect payment from the travellers upon confirmation and pay the hosts after deducting commissions.
Among the team, one member has expertise in software development and will design and build the initial version of the website and mobile application. The other two members will focus on the commercial aspects of the business, including marketing, partnerships, and customer acquisition.
The team collectively sees immense potential in this venture, with opportunities to upsell related travel products, such as attraction tickets, travel insurance, etc., and the possibility of scaling the business to other countries. Although each member’s initial contribution of $15,000 as start-up capital may be modest, the team believes the business idea is innovative and has the potential to succeed if approached strategically.
However, the team acknowledges the challenges posed by the lack of a proven track record and experience, which makes securing bank loans or equity financing nearly impossible during the start-up phase.
To mitigate risks, the team plans to use a Validation Board to thoroughly appraise and test the business idea before committing further time and resources. This step is essential to ensure the concept is viable and has a strong foundation for success.
You are required to analyse the information given above, and develop a Business Feasibility Assessment Report in a report format with the following sections:
Section | Title & Contents | Marks |
---|---|---|
1 | Executive Summary (1 page)
|
10 |
2 | Validation Board (1 page)
|
10 |
3 | Validation Board Details (3 – 4 pages)
Explain in narrative (proper paragraphs) for each of the following: (a) Customer Hypothesis (b) Problem Hypothesis (c) Core Assumptions
|
60(total)
8 7 15
|
(d) Method (i.e., Design Experiment)
(e) Minimum Success Criteria
(f) Validated Assumption
(g) Invalidating Assumption and First Pivot
|
10
5
5
10
|
|
4 | Starting the Business (1-2 pages)
|
15
|
5 | Conclusion (1 page)
|
5 |
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