BNM810 Operations Management Coursework Brief | AU

Published: 01 Aug, 2025
Category Coursework Subject Management
University Aston University Module Title BNM810 Operations Management

BNM810 Module aim

  • Based on the module’s UMD, by completing this coursework, you should be able to:
  • Explain the strategic importance of operations management and its theoretical bases in managing organisational resources.
  • Explain the key decision-making areas in operations management and apply them to different contexts.
  • Evaluate the contribution that operations management makes to procurement, supply chain management and organisational performance, and be able to apply some practical methods, and
  • Examine the contribution that operations management makes to performance and organisational improvement.

The Operations Function

BNM810 Operations Management Coursework Brief | AU

Operations

  • How organisations create and deliver products and services
  • Transformation process
  • Links with marketing and product development

Operations Management Definition

BNM810 Operations Management Coursework Brief | AU

Operations management is the activity of managing the resources that are devoted to the production and delivery of products and services

Why Study Operations Management?

  • OM is one of the three major functions of any organisation. We want to study how people organise themselves for a productive organisation
  • We want and need to know how goods and services are produced
  • OM is such a costly part of an organisation

A General Model for Operations

BNM810 Operations Management Coursework Brief | AU

All Operations are Input Transformation, Output Process

BNM810 Operations Management Coursework Brief | AU

Inputs

BNM810 Operations Management Coursework Brief | AU

Outputs

BNM810 Operations Management Coursework Brief | AU

Examples of Operations

  • Assembly of an iPhone
  • Banking
  • Flight
  • Gym service
  • Supermarket shopping
  • Healthcare
  • Anything that is adding value!

The Volume/Variety of Output

BNM810 Operations Management Coursework Brief | AU

What do Operations Managers do?

Operations Manager Vacancy from Michael Page (example)

  • Overall responsibility for the end-to-end processes and delivery across their wide product range
  • The production facilities use available data to ensure the right resources and equipment are available to deliver the production schedule.
  • Monitoring team productivity weekly to identify and act upon issues arising, using this as a learning to drive improvement.
  • Product quality: Setting standards and targets for product quality, ensuring these are met, and delivering continuous improvement.
  • Embedding the concept of 'Right-First-Time' into the businesses ' day working practices.
  • Productivity & labour efficiency; material utilisation/yield Delivery; on-time in full to customers.
  • Adapting to changes to priorities, specifications, quantities and late inputs. Driving continuous improvement initiatives & implementing improvement projects.
  • Process improvement - project managing the selection and implementation of better methods and equipment.
  • Motivating & developing your team; identifying, arranging & supporting any training needs.

A critical perspective on Operations Management

Operations Management cannot be confined to one organisational function but is distributed across processes in the entire organisation.

Operations Management taking a perspective of:

  • Globalization
  • Business Integration  
  • Social Responsibility

BNM810 Operations Management Coursework Brief | AU

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