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2092 Business Operations and Supply Chain Management Level 4 Assessment Remit 2025/26

Published: 15 Nov, 2025
Category Assignment Subject Business
University University College Birmingham (UCB) Module Title 2092 Business Operations and Supply Chain Management

2025/26 ASSIGNMENT REMIT – DOCUMENT UPLOAD 

Programme Title BA / FdA Business Management
Module Title Business Operations and Supply Chain Management
Module Code 2092
ASSIGNMENT TITLE Case Study Report
Original or Resit assessment Original assessment
Level 4
Weighting 100%
Lecturers Eunice Alex-Eyitene
W/C Hand Out Date 29/09/2025
Due Date By 17:00 on 15/01/2026

Cut-off Date for Late Submissions
Choose an option.

By 17:00 on 29/01/2026
Feedback Post Date 12/02/2026
ASSIGNMENT FORMAT FILE UPLOAD (DOCUMENT)
Essay/Report Format Formal Report
Assignment Word Count limit (if relevant)

2000

Page limit (if relevant)  

Submission Format

e-Submission Individual
Permitted use of Artificial Intelligence within this assessment

How will AI be used?

Only as specified within the Using AI Ethically within Assessments document below

ASSIGNMENT TASK:

Operations and supply chain management are essential for both large and small organisations; this will impact a firm’s ability to compete in the market, meet customers’ demands, and provide exemplary products/services at the right time. 

Select ONE organisation from the list below and complete the four tasks in a report.

  • NEXT
  • Amazon
  • Morrisons
  • Nokia

Task One: 

  • Provide an overview of your chosen organisation. 
  • State the sector in which the organisation operates and outline the key characteristics of this sector.
  • Apply the Goods v Services Continuum to justify your answers.

Task Two:

  • Explain, with examples, how the IT systems used by the organisation contribute to its ability to meet the needs of its customers.
  • Recommend TWO IT systems that the organisation could use to improve its operations and supply chain strategy.

Task Three:

  • Examine how the performance objectives (cost, quality, speed, dependability, & flexibility) and sustainability can be attained through the selection of the right suppliers and distributors for the organisation.
  • Discuss two operational issues such as inventory, logistics, capacity, waste reduction, and customer service. Provide examples from your organisation of how the performance objective (s) relate to the given operational issues. Give two (2) suggestions where your organisation could make improvements.

Task Four:

  • Complete a diagram of an input transformation output process or the value chain for your organisation; explain how the different activities/features are helpful for the organisation's operations and supply chain function.
  • Explain how the organisation could resolve two (2) problems faced in its operations and supply chain. Further, please explain how the organisation could exploit at least two opportunities realised at different stages in its operations and supply chain.

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MARKING CRITERIA:

Below are the marking criteria that align with both the task(s) set and the quality of your document.  Clear weightings/marks will be noted for each criterion.  

The overall mark awarded for this assignment will explicitly show how the mark was calculated based on your performance against each criterion.

Task One: (10%)(Suggested word count: 400 words)

  • Outline Key Characteristics of the sector.          

Task Two: 20% (Suggested word count: 500 words)

  • Explain the use of IT systems and suggest two recommendations for the organisation’s operation and supply chain.

Task Three:  30% (Suggested word count: 600 words)

  • Determine how performance objectives contribute to selecting the right suppliers and operational issues.

Task Four: (25%) (Suggested word count: 500 words)

  • Apply Input Transformation Output or Value Chain analysis to operations and supply chain functions. 

Referencing: (10%)

  • References – quality and range of references (at least 10 - 15 references across different sources are expected) – The currency of the data (how recent the data is) is essential. Marks for references will also be embedded with the sections above, but the extent, presentation, currency, and quality of the references.  
    Presentation: (5%)
  • Structure/clarity of communication/flow of discussion as per the UCB standards for presenting  written work

TASK AND DOCUMENT FORMAT GUIDANCE:

  • Focus on attention to detail, quality of work and overall academic standards.  
  • Specific Guidance for this assignment (include guidance on each task and the format of the document):
  • For additional guidance on this assignment, please access the assignment vodcast available on Canvas.

E-SUBMISSION GUIDANCE:

  • This assignment will require you to submit your work by uploading a document in Word or PDF format to Canvas. Please follow this online guide on document submissions and contact the DICE team at dice@ucb.ac.uk if you need any further support.

LEARNING OUTCOMES:

The Learning Outcomes assessed by this assignment are: 

  1. Use a cross-functional and multi-disciplinary approach to the resolution of problems and the exploitation of opportunities as they apply to firms operating at the various stages in the supply chain.
  2. Apply fundamental aspects of economics, management, marketing, and logistics to analyse the structure, conduct and performance of supply chains.
  3. Complete an audit of IT solutions to supply chain management with a view to developing a supply chain strategy for a chosen organisation.

ACADEMIC SKILLS OUTCOMES:

  • The Academic Skills Outcomes to be developed by completing this assignment can be found here.
  • For Apprenticeship programmes, identify the applicable Knowledge, Skills and Behaviours the assignment seeks to test.

GENERAL ASSIGNMENT GUIDANCE:

UCB standards for presenting your written work

Please use the standards within this link about text size, line spacing, margins, headers, page numbering, embedding quotations within your work and appendices. UCB

Main headings – Arial, size 14, bold, centred

Sub-headings – Arial, size 12, bold, left-aligned

Main text – Arial, size 12, left-aligned

Margins – 2.5cm on all sides

Spacing – 1.5 line spacing

Between paragraphs – leave one line space between paragraphs

Reference list – use single spacing. Leave one space between each reference

Paper Size A4 (unless otherwise stated)

Tables – label numerically in order of when they are presented in the assessment. Table 1, Table 2 etc.

Charts/Graphs – label as Figure 1, Figure 2, etc

Labels should be centred directly above the Table/Figure in Arial, size 12.

Using Artificial Intelligence (AI) ethically within your assessments

Please read the information below on how to use AI ethically within your assignments, including Grammarly. Please ask your lecturer or CASE if you are unclear about any information within this link. If a marker has questions about how you have used AI within your assignment, you may be invited to a meeting to discuss your work.

Teamwork Assessment

Should this assignment require you to work as part of a team, you will receive an individual grade based on your performance and personalised feedback. The assignment brief will provide clear details on how your individual grade and feedback will be determined against the task and marking criteria.

Importance of Word Count

Assignment word counts should always be observed. Ignoring a word count significantly increases the risk of your work losing marks because it will likely lack focus and clarity, and/or you would have gained an unfair advantage over others who have completed their work within the word count.  

Students will be required to state their word count on all submissions. A 10% leeway will be allowed, so the maximum a student should submit will be the word count + 10%.  The word count will exclude:

  • The title page
  • The contents page
  • Models, graphs, calculations, data tables, and other exhibited figures or images
  • Lists of references
  • Appendices (these should be kept to a minimum)

Page limits in some assessments

For some projects/assessments, a page limit may be set to encourage you to focus on the most critical information. This is particularly important in projects that involve multiple elements such as tables, graphs, diagrams, calculations or extensive coding, where purposeful information is key.

E-submission

See the guidance below on e-submitting your assignment: Assessment issues | University College Birmingham

Cut-off date for late submissions (including for students with ECs and/or Support Plans)

The cut-off time for late submissions is as follows:

Original assessment period – 10 working days after the due date

Resit assessment period – 24 hours after the due date.

After this time, you cannot submit any late assessments, even if you have Extenuating Circumstances to cover them.  

Students with Support Plans may have additional time to submit their work after the formal submission date for the original assignments only. During the Resit assessment period, the maximum cut-off time for late submissions is 24 hours, regardless of whether a student has a support plan or extenuating circumstances.

If things go wrong | University College Birmingham

(See Additional Information Section, ‘Assignments and how to Submit them’)

Generic Grading Criteria

The Generic Grading Criteria (GCC) are the generic features and expectations of work at a given level on your programme. The GCC per level is used in conjunction with the assignment marking criteria to determine the mark for your assignment.  For more information on the GCCs for Levels 4-7, please click on this link: Assessment fairness and marking | University College Birmingham

Plagiarism and Academic Misconduct

Please read the policy on Plagiarism and Academic Misconduct below. UCB will be robust in ensuring that marks awarded for assignments are based on fair and ethical assessment and referencing practices by students. Plagiarism | University College Birmingham

Extenuating Circumstances

Extenuating Circumstances (ECs) are significant personal difficulties which adversely impact your ability to complete your assignment. Please read the supporting information below if you have ECs impacting your ability to complete this assignment.

UCB Referencing Guide

You are required to reference your sources within your assignments appropriately. Please click on the link below to learn how to reference various sources of information.  This Guide also includes how to acknowledge all Generative AI used within your assignment, ensuring that you comply with the Using AI Ethically within your Assignments policy (as covered above). 

Access the Assignment Life Cycle

The Assignment Life Cycle offers you additional support at each stage of the assignment process.

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