QQI Level 5 – 5N0690 Communications Skills Report Assignment | OC

Collection of Work Brief – 50%

Learners are required to develop a portfolio relating to their communication skills. The collection of work must demonstrate evidence of originality and own work. The collection of work will be submitted no later than three weeks after the completion of the module. The collection of work will include:

Writing Skills: Evidence should include a range of relevant documents, including a vocational structured report, 3 documents and communication technology skills.

1) Vocational Structured Report:

A 1000-word structured report will be created to demonstrate the learner’s proficiency in report writing. The topic of the report may be the learner’s vocational area, or a topic related to it, e.g. role of healthcare assistant, customer service, business, etc., using information gathered from a variety of sources.

2) 3 Documents:

• Formal – 2 documents written for a purpose, e.g. CV, cover letter, memo, agenda, minutes, other.
• Informal – 1 piece of personal writing, g. Thank you/congratulations/condolences/poem,
  other.

Evidence of drafting, re-drafting and editing should be attached to at least one of the finished pieces.

At least one of your drafts should be handwritten.

The final documents should be typed up where appropriate.

Guidelines for the topic of each piece will be provided by the instructor.

3) Communication Technology Skills:

• The learners must demonstrate their ability to understand and use technology:
• Send and receive an email
• Print a copy of the email
• Download and print a page from the Internet (relating to healthcare)
• A 500-word report will be created by the learner detailing the advantages and disadvantages of communication technology in response to a group discussion.

The learning outcomes assessed are as follows:

LO1, LO2, LO6, LO7, LO8, LO9.

Marking Criteria

Writing Skills:

Structured Report (Total 25 marks)

• Report well structured, detailed, balanced, uses impersonal language, good interpretation of terms of reference, submitted on time
• Research is comprehensive, relevant, variety of sources, acknowledged through references and bibliography
• Key issues discussed and explained with clarity, objectivity, and evidence of original thinking
• Findings presented clearly and in their own words, recommendations/conclusions show evidence of critical thinking and analysis
• Fluent writing, well expressed, extensive vocabulary, freedom from minor errors in spelling, grammar and punctuation

Documents (Total 15 marks)

Correct layout used, accurate, succinct, well-expressed and presented, with legible handwriting in a minimum of one document. Demanding situations require awareness of a suitable tone dealt with effectively. Action/follow-up requested if appropriate. Excellent spelling, punctuation and paragraphing. Evidence of careful drafting and re-drafting

Communication Technology (Total 10 marks)

• A wide range of technology used successfully and with confidence
• Extensive summary of aspects of communications technology, with a clear understanding of the impact on both private and public life

Plagiarism

Plagiarism will not be tolerated by The CPL Institute. If an examiner suspects that plagiarism has occurred, you will be informed of their concern. The Cpl Institute Training Manager will also be informed. All suspected instances of plagiarism will be investigated fully. Should an assignment/project be suspected of plagiarism, it will be returned to you. If you wish, you can have your work reviewed by another member of staff. If plagiarism is confirmed, you will be requested to resubmit a new assignment/project, and it will be recorded on your file. You will be kept informed throughout the whole process.

Authorship

All assignments must be your work, and the use of material from other sources must be properly and fully acknowledged in the coursework submission through references. The submitted work must be created exclusively by you. You must not copy part or all of someone else’s work and submit it as your own.