| Category | Assignment | Subject | Business |
|---|---|---|---|
| University | _____ | Module Title | Communication for Business |
The aim of this unit is to provide learners with the fundamental and important skills required to communicate in a business environment. Learners will develop an awareness of different forms of communication – non-verbal, verbal, written and IT. This will enable learners to effectively communicate different messages by selecting the most efficient form of communication based on the situation and the message to be sent.
| Learning Outcome – The learner will: | Assessment Criteria – The learner can: |
| 1. Know about communication in a business context. | 1.1 State the basic components of communication.
1.2 State barriers to communication in a business context. 1.3 Explain how to overcome barriers to effective communication. |
| 2. Be able to use verbal and nonverbal communication. | 2.1 State different aspects of verbal and non- verbal communication in a business context.
2.2 Explain why verbal and non-verbal communication is important in a business context. 2.3 Explain how to use effective verbal and nonverbal communication in different situations. |
| 3. Be able to use written communication. | 3.1 State different types of written communication used in a business.
3.2 Explain why written communication is important in a business context. 3.3 Demonstrate effective written communication for different requirements. |
| 4. Be able to use IT communication. | 4.1 State different aspects of IT communication used in a business.
4.2 Explain why IT communication is important in a business context. 4.3 Demonstrate effective use of IT to communicate in different situations. |
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Order Non Plagiarized AssignmentTask 1 Of 4 – Assessment Criteria 1.1, 1.2 And 1.3 Are Assessed In This Task
Instructions
a. Produce a diagram which shows the basic components of communication and the barriers which could prevent communication from being understood.
You must contextualise the diagram to a business situation.
b. Write a 300 word essay which explains how each of the barriers you have stated in the diagram can be overcome.
You must ensure that your explanation is contextualised to a business situation.
Task 2 Of 4 – Assessment Criteria 2.1, 2.2 And 2.3. Are Assessed In This Task
Instructions
a. Produce a two column table which;
lists different aspects of verbal communication,
lists different aspects of non-verbal communication and
explains how each of these aspects are used effectively in different business situations.
b. Write a 200 word essay which explains why verbal and non-verbal communication is important for a business.
Task 3 Of 4 – Assessment Criteria 3.1, 3.2, 3.3 And 4.3. Are Assessed In This Task
Instructions
a. Produce a list of at least four different types of written communication used in a business.
b. Write a 300 word essay which explains why written communication is important in business.
c. Create a portfolio of evidence containing different types of written communication which you produce during your course using appropriate IT hardware and software.
As a minimum you must include the following;
a report
an essay
a print out of an email
a paper copy of a presentation
a paper copy of an excel spreadsheet.
Task 4 Of 4 – Assessment Criteria 4.1 And 4.2 Are Assessed In This Task Instructions
a. Produce a list of different aspects of IT communication used in a business.
b. Write a 300 word essay which explains why IT communication is important in business.
Note: To achieve a ‘pass’ for this unit, learners must provide evidence to demonstrate that they have fulfilled all the learning outcomes and meet the standards specified by all assessment criteria.
| Learning Outcomes to be met | Assessment criteria to be covered | Type of assessment | Word count (approx. length) |
| 1 to 4 | All AC under LO1 to LO4 | Portfolio of evidence | 3000 words |
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