BMG706 Strategic Quality and System Management Report Assignment Task : Enhancing Operational Excellence at any Organization

BMG706 ROLE

You are working as a Quality Consultant in an organization of your choice*. (consult your teacher if you are not sure). You have been asked to submit a report to your senior management, to address various issues in the implementation of a new strategic quality change. This change is supposed to create a HIGH IMPACT on the organization’s business performances.

*Choose a company in the manufacturing (Automobile, Computer, Retail) (cannot choose Toyota) nor Service industry. (hotel, event, travel agent)

BMG706 TASK

Your client has asked you to prepare a report relating to the following issues:

1. Understand The Role Of Operations Management In An Organization

• 1.1 explain the importance of effective operations management in achieving organizational objectives.
• 1.2 evaluate the success of existing operations management processes in meeting an organization’s overall strategic management objectives.

2. Understand The Importance Of Managing Quality In An Organization

• 2.1 explain the importance of effective quality management in achieving organizational objectives.
• 2.2 evaluate the success of existing quality management processes in meeting organization’s overall strategic management objectives.

3. Be Able To Plan A Strategic Quality Change In An Organization

• 3.1 plan a strategic quality change to improve organizational performance.
• 3.2 define resources, tools and systems to support business processes in a strategic quality change.
• 3.3 evaluate the wider implications of planned strategic quality change in organization
• 3.4 design systems to monitor the implementation of a strategic quality change in organization

4. Be Able To Implement A Strategic Quality Change In An Organization

• 4.1 implement a strategic quality change in an organization.
• 4.2 embed a quality culture in an organization to ensure continuous monitoring and development.
• 4.3 monitor the implementation of a strategic quality change in an organization.

5. Be Able To Critically Evaluate And Assess The Outcomes Of Strategic Quality Change In An Organisation

• 5.1 critically evaluate and assess upon the outcomes of a strategic quality change in an organization.
• 5.2 recommend sound justification on areas for improvement to a strategic quality change.

BMG706 GRADING CRITERIA

The assignment should have a cover page that includes the assignment title, assignment number, course title, module title, Lecturer/ tutor name and student’s name. Attach all the pages of assignment brief/cover sheet with your report and leave them blank except your signature, for official use.

• Ensure that authenticity declaration (your signature) has been signed.
• This is an individual assignment.
• Content sheet with a list of all headings and page numbers.
• A fully typed up professionally presented report document of 2,500 words. Use 12 point Arial or Times New Roman script.
• Your assignment should be word-processed. Charts, tables, graphs are not included in the word count.
• Use the Harvard referencing system. https://librarydevelopment.group.shef.ac.uk/referencing/harvard.html
• Include a Minimum of 6 references not Later than 2018
• Exhibits are outside this limit.

NOTES TO STUDENTS FOR SUBMISSION

• Check carefully the submission date and the instructions given with the assignment. Late assignments will not be accepted.
• Ensure that you give yourself enough time to complete the assignment by the due date.
• Do not leave things such as printing to the last minute – excuses of this nature will not be accepted for failure to hand-in the work on time.
• You must take responsibility for managing your own time effectively.
• If you are unable to hand in your assignment on time and have valid reasons such as illness, you may apply (in writing) for an extension.
• Failure to achieve a PASS grade will results in a REFERRAL grade being given.
• Take great care that if you use other people’s work or ideas in your assignment, you properly reference them in your text and any bibliography.
• If you are caught plagiarizing, the TMC policies and procedures will apply.